WEBSITE PRIVACY POLICY

Privacy Policy

Effective Date: May 9, 2026

At Harmony Thai Wellness, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information gathered through our website, booking systems, contact forms, and in-spa client communications.

Information We Collect

We may collect the following personal information when you interact with our website or services:

  • Full name

  • Phone number

  • Email address

  • Appointment preferences

  • Payment information submitted through secure third-party processors

  • Client intake information voluntarily provided

  • Communication preferences

  • Website usage data and cookies

How We Use Your Information

Your information may be used for the following purposes:

  • Scheduling and confirming appointments

  • Providing customer service support

  • Sending appointment reminders and service updates

  • Processing payments securely

  • Improving our website and customer experience

  • Sending promotional or wellness-related communications when consent is provided

  • Maintaining internal business records

Payment Security

Harmony Thai Wellness does not directly store full credit card or payment account information on our website servers. Payments are processed through secure third-party payment processors that utilize industry-standard encryption and security protocols.

Cookies & Website Analytics

Our website may use cookies, analytics tools, and similar technologies to:

  • improve website functionality

  • understand visitor behavior

  • personalize user experience

  • measure marketing performance

Users may disable cookies through their browser settings, though some site functions may be limited.

Information Sharing

Harmony Thai Wellness does not sell, rent, or trade your personal information to third parties.

We may share limited information only with trusted third-party service providers necessary to operate our business, including:

  • booking software providers

  • payment processors

  • email/SMS communication platforms

  • website hosting services

These providers are required to maintain the confidentiality of your information.

Data Protection

We take reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or misuse.

Your Rights

You may request to:

  • review personal information we have collected

  • update inaccurate information

  • request removal from promotional communications

Requests may be submitted using our contact information listed below.

Policy Updates

Harmony Thai Wellness reserves the right to update this Privacy Policy periodically. Updated versions will be posted on this website.